Wyndham Rewards Devalues Mileage Transfers

Wyndham Rewards points have long been transferable into airline miles at the following ratios:

  • 8,000 points to 3,200 miles
  • 17,500 points to 7,000 miles
  • 30,000 points to 12,000 miles

They had several airline transfer partners and while that was probably never the best use of Wyndham Rewards points, there were still circumstances where that transfer ratio made sense. For example, Wyndham Rewards points were often on sale, including through the annual Daily Getaways promotion. Last year their Daily Getaways promotion was basically an opportunity to pick up miles for 1.35 cents each, so I took full advantage of that by buying as many miles as I could and then transferring them to an airline program.

I know a lot of people did the same except didn’t transfer to the airline account immediately, since they wanted the flexibility to later transfer them to whichever airline they wanted to. Well, that may have been a bad move, because overnight Wyndham Rewards devalued their airline mileage transfer ratio.

Wyndham-Rewards-Devaluation-101

Here’s what their website says now:

Now that you’ve earned the points it’s time you ruled the sky. Whether you’re vacationing, on business or just have the urge to take flight, Wyndham Rewards can help you get to your destination. Redeem your points for Airline Miles or other partner program points today. Redemption rates have changed as of January 31, 2014. Redeem now starting at 6,000 points.

Any devaluation without advance notice is horrible, but this one is even worse than that, because they’re cutting the transfer ratio in half. Overnight. With no advance notice.

Now 6,000 points gets you 1,200 miles, so basically each point is worth 0.2 miles.

Look Wyndham, you can make whatever changes to your program that you want. After all, it’s your program (even if members collect points in good faith and hope you’ll be reasonable with any changes). But to make changes without any advance notice is just plain damn wrong. It’s not the way to run a loyalty program.

I’m curious does anyone have any Wyndham Rewards points from a past Daily Getaways promotion they were still planning on converting into airline miles?

(Tip of the hat to Mommy Points)

Comments

  1. I just voted in the FlyerTalk Awards today. One of the nominees for “outstanding benefits” was “Wyndham Rewards: High hotel-points-to-airline-miles exchange rate”. I don’t think there will too many votes for this “outstanding benefit” now.

    I’m glad I immediately transferred all my points bought in las year’s Daily Getaways promo.

  2. I still have 92000 points from last year’s promotion. I was thinking whether to transfer to Alaska or United. Now I don’t know what could be the best way to use this points!

  3. No, and given how often complicated arbitrage schemes fall apart when airlines or hotel programs pull stunts like this, it’s charming naivete to think that you can use program points as currency that you can indefinitely hold with no penalty.

    Earn and burn, folks. Otherwise be prepared for things like this.

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