I’m blown away, and I’m not even on the damn plane yet!
I’m flying from Los Angeles to Paris today in first class on the Air France A380, and it’s the single most expensive one-way award redemption I’ve ever booked.
Upon check-in there’s a separate first class queue which is “closed off,” and they only open it when you arrive and they confirm you’re in first class (as opposed to other airlines, where a good number of business class passengers seem to use the first class queue, not knowing the difference).
Check-in took less than a minute, at which point I was introduced to a lady that would be escorting me to the lounge. Now if I were in any country other than the US I’d almost take that for granted, though I’ve flown Lufthansa and Singapore first class out of Los Angeles and have always been told that they’re not allowed to cut the security queue. And security queues at Bradley Terminal are especially horrendous, so I was most pleasantly surprised when she brought me to the very front of the line.
Not only did she bring me to the front of the line, but we then cut over to the crew line, where she actively placed my bags in front of the Singapore Airlines crew that was queuing to go through security. I almost felt a bit guilty based on the looks on their faces.
She escorted me up to the OneWorld first class lounge (rather odd that Air France uses a OneWorld lounge, in my opinion), and said she’d pick me up when they’re ready for boarding. I’m the only passenger here, minus some guy that’s fixing something and literally yelling into the “hole” at the top of his lungs. Fun times.
This was hands down the most impressive ground handling I’ve ever experienced in the US. If the experience continues similarly aboard, I may just have a new favorite airline.