I’m a big fan of Austrian Airlines, and find they have one of the most solid business class products for travel to Europe. Their hard product is quite nice, though their service and food/drinks are spectacular. In particular I love their dedicated coffee menu, which is the most extensive in the sky. I’ve flown them twice on longhaul flights between Vienna and Tokyo.
Southern Travel Girl flew Austrian business class from New York to Vienna a while ago, and for whatever reason they didn’t cater coffee.
Anyway, she has a pretty amazing update on her blog as of yesterday. Basically Austrian sent her a nice box containing everything she needs to make her own Viennese coffee, with a handwritten note from Austrian’s Vice President of Product Management and Marketing.
Per Susan’s blog, here’s the picture of what they sent her:
Included was a link to this video video they made just for her:
Well done, Austrian — just awesome!