While I love Hyatt, IT has never been their strong point. Then again I’m not really one to talk, given that my blog’s theme looks like it was created back when American Idol was still relevant (okay, maybe that’s because it was).
But Hyatt finally unveiled their new website over the weekend, and while it involves a lot of lipstick, there’s also some bacon to the pig (is that the logical continuation of that expression?).
It looks like one of the more minor functional improvements is that when you do a destination search and begin to enter the city name, you now have the option of searching for all hotels in that market or choosing a specific property, which wasn’t an option before.
I’d say the single biggest improvement, though, is that you can search reward night availability on the same page you search revenue rates. Previously you had to go to a different page to see whether a hotel had reward night availability and how much they were charging. You can now search reward night availability by ticking a box at the top of the results page.
The new site isn’t perfect. I find some of the boxes (like the calendars) to be too small, while other boxes (like the ones showing the types of rates) are too big. I also wish you could more easily compare reward rates among various hotels in a market, rather than having to click on each individual property to determine the prices.
Still, it’s a huge step forward, in my opinion, so kudos to Hyatt for that.
How do you guys feel about the new site?