Good morning from Brussels!
I just flew on Brussels Airlines from New York JFK, and had both a bizarre and awesome experience. The bizarre comes in the form of boarding starting well over an hour before departure. I mean, it’s not just the usual “boarding” sign on the departure monitor where the gate is “open,” but boarding was actually active over an hour before departure. I got to the gate 45 minutes before departure, and was among the last to board. When I asked at check-in what time the flight leaves, the agent says “5:15PM, but we like to leave really early.” Okay…
Not only was I excited to fly Brussels because they were a new airline for me, but also because they feature a business class product that has become pretty common that I haven’t flown yet (it’s offered by a bunch of carriers, including ANA, Austrian, Swiss, and many more). That would be the “staggered” configuration, whereby the number of seats per row alternates. In my recent post about the best business class products for couples traveling together I ranked this as the second best product out there.
The flight was off to a lovely start. The seats felt a bit claustrophobic, though the crew was extremely friendly.
The dinner service was quite good, especially for a 6hr30min transatlantic flight.
And they also offered the most silverware I’ve ever received in a napkin — eight utensils.
But here’s my beef, and I’m curious if I’m alone on this. Call me “Big Ben” if you’d like, but I found the seats extremely uncomfortable for sleeping. The seats weren’t especially wide, and more than that the armrest was much higher than the sleeping surface. I’m fine with that, though, and it wouldn’t have bothered me all that much.
The issue is that the area for your feet (which is probably about three feet deep) was tiny. When I reclined you could have literally zip tied my knees, ankles, and feet, and I would have had the same ability to move. I literally couldn’t move my feet, and getting up/out was difficult, since my feet were deep in the “cubby.”
I’m trying to figure out whether I’m just losing it or whether anyone else feels the same? I’d much rather take an “old fashioned” flat bed seat over this, or maybe even an angled flat business class as long as there’s some leg/foot room… or am I crazy?
Certainly an enlightening experience, and lots more details will be coming with the trip report!