Earlier in the week, luxury hotel discounter Jetsetter sent out an email to members offering $75 off the next booking you make with them.
And yes, “terms and conditions apply,” so let’s take a look at those:
Receive $75 off your next purchase (the “Discount”), valid on jetsetter.com and jetsetter.co.uk , only, excluding taxes, service fees, or any additional fees applied directly by a hotel or resort. Discount must be used in a single transaction and may be subject to certain trip exclusions. This discount cannot be combined with other offers and may not be used toward the purchase of e-Gift Cards. Discount will not be applied if used via mobile application or mobile browser. Non-transferable; may not be used by anyone other than the recipient of the offer. Limit one Discount per member. Promotion code must be entered at time of checkout. Discount will be valid through 10/18/2012 at 11:59 PM ET. Discount has no cash or credit value. Offer may be suspended or terminated at any time.
So I posted about the promotion, pointing out what a great deal it is. Jetsetter pulled the deal early, which was entirely within their rights per the T&Cs. Though now I’ve been receiving messages from people saying that their reservations were canceled or they were being charged the full amount.
I figured this promotion was pretty straightforward and there wasn’t a whole lot they could do to backpedal, unlike last time when they revoked referral credit in conjunction with a promotion through GroundLink (which they eventually reinstated).
There was just an article about how Gilt is trying to sell Jetsetter as it’s apparently quite unprofitable, but has no takers so far. I guess we shouldn’t be that surprised?
For those that made reservations, are they intact, or has Jetsetter canceled them?