Don’t have a heart attack. I almost did, until I actually read the email I received from ExpertFlyer:
American Airlines has informed us that as of tomorrow June 5th, AA will be removing the ability to view X & R upgrade inventory which will affect channels, including ExpertFlyer.com.
Here is the official statement from American:
American is now processing all upgrade requests through a single queue, ensuring upgrades are awarded in a manner that is fair and consistent for all of our AAdvantage customers. Customers may request upgrades when making their reservations, or at any point prior to travel by visiting My Reservations on AA.com.
As such, starting tomorrow X & R classes will be removed from the AA Award & Upgrade search. In addition, any Active Flight Alert for X or R on an AA flight will be changed to Expired.
Thank you for your understanding in this matter and continued support of ExpertFlyer.com
-The ExpertFlyer.com Team
Now, fortunately this is more or less a non-issue as far as I’m concerned. When I first saw the email I feared they were eliminating the ability to see “C” and “A” space, which is the confirmable upgrade space. There’s no other way to search for confirmable upgrade space online (you have to call), so that would have been really bad news.
“X” and “R” space is just sticker upgrade inventory, but ExpertFlyer has always only displayed that inventory 24 hours out, so it wasn’t of much use anyway since most upgrades either cleared at that point or had no upgrade inventory.
That being said, I am rather curious what exactly American’s “official statement” means in practice, that they’re now “processing all upgrades through a single queue.” As long as they don’t pull a fast one like they did with AwardWallet and stop displaying “C” and “A” space, I won’t be impacted by this change.
Did anyone actually use ExpertFlyer to search “X” and “R” space on American?