Well, it seems we’ve let British Airways know how we feel about award availability on their partner Aer Lingus. I called British Airways Executive Club on two separate occasions today to ask about Aer Lingus award space. After all, their agents are pretty awful, and they start huffing and puffing as soon as you ask them to check on award availability for more than a few dates. Their call center is actually up in Jacksonville, Florida, so I’ve been tempted to drive up there and share my, erm, “thoughts” with them on more than one occasion.
Unfortunately award availability is not as good as it was a couple of days ago, though it’s still decent enough.
On the first call as soon as I said the words “Aer Lingus” the agent responded with “we’ve been booking Aer Lingus reservations nonstop the past two days and I have no clue why.” On the second call later this afternoon, the agent immediately said “oh no, not another one of these.”
Keep up the good work, guys! 😀