The next time you complain to customer relations about a delayed flight or smelly hotel room, consider what Carnival/Costa offered those that were on the Costa Concordia:
The offer from Carnival, the world’s largest cruise operator, comes with strings attached. The 30-per-cent discount is available only for sail within 18 months of the original cruise date, the company confirmed in a memo to the Huffington Post.
Yes, a 30% discount off a future cruise. Un-&#$^*@-believable.