Well this is a rather convenient “error.” I’ve made two separate bookings for people on American over the past two days, one for travel on Cathay Pacific and one for travel on Qantas. In both cases when the agent came back with the taxes, they were outrageous. I asked them to provide me with a breakdown, and in both cases they read me the “YQ,” which is the code for a fuel surcharge. I asked them to go talk to the rates desk since fuel surcharges aren’t supposed to be charged by American (except for travel on British Airways), and the issue was promptly resolved.
Anyway, this is a scary precedent and a rather convenient error. American does impose fuel surcharges for travel on British Airways, though not for travel on any of their other partners.
I have to wonder whether this is an honest error, or whether they’re testing the waters to see how people respond when they’re asked to pay these “taxes.” After all, if some people don’t have an issue with it and don’t ask any questions, why not take a bit of extra money from ’em (from American’s perspective)? I’m hoping it’s the former, and it’s fixed soon.
So if you call American to make an award booking and the taxes sound too high, they probably are!