This is a bit disappointing. As many of you may recall, the Westin Charlotte had a promotion a couple of weeks ago on their Facebook page. Anyone that posted a summer vacation picture on their page and got 50 “likes” would earn 1,000 SPG points.
The hotel obviously underestimated the number of participants. I’m sure they thought they would get a dozen photos, but the idea quickly spread to internet travel forums (and blogs!) and hundreds of people submitted photos. Beyond that, people helped “like” each others’ photos, so most made it to 50 “likes.”
While the promotion was originally supposed to run until July 11, they moved the date forward by a week to July 4 when they realized how many points they were going to have to pay out. As far as receiving the points go, the Westin Charlotte left the following comment on my blog:
Thanks for playing in our contest! At the end of the contest, I’ll reach out to everyone who hit 50+ likes for SPG#s and such. Contest now ends on Monday, July 4th so I will be talking to a lot of you then! =)
Just a few minutes ago it occurred to me that I still haven’t been contacted regarding the points, so I headed over to the Westin Charlotte’s Facebook page, only to find the following:
Thanks to everyone who entered our summer memories contest! Due to a facebook technicality, I am unable to direct message winners at this time. If your photo reached 50 likes, please email firstname.lastname@example.org and provide the following information NO LATER THAN Friday July 8th, 2011 in order to receive your points: 1.First and Last Name, 2.SPG #, 3.City, State, Country where you live.
Worst of all, they posted this on Wednesday. Great, so you’re giving people two days to send you the information, and just assuming they’ll randomly stumble upon your Facebook page. If you can’t do what you were promised due to a “Facebook technicality” (what does that even mean?), at least give people more than two days to contact you.
Like I said I just saw this, so I guess I technically missed the deadline. That being said, I emailed them, and I really hope that they credit me the points, not because I need the 1,000 points, but as a matter of principle.
Anyone else in the same boat?