I’m torn on this one. I was just reading the review thread on FlyerTalk about the W Retreat & Spa in Bali (hey, now that I’m a Platinum I better start paying attention), and came across this post. Basically, as a welcome gift at the W Bali, a FlyerTalk member received a framed picture of himself, which happened to be his Facebook profile picture. It was waiting for him in his room when he arrived.
He thinks it’s awesome, while others think it’s creepy. I can’t decide — on one hand it shows a huge amount of effort on the part of the hotel and great attention to detail, but at the same time I can’t help but find it slightly… weird.
I guess it’s very much on a case-by-case basis, and the hotel was smart enough to target properly. The poster mentioned that he had posted on the hotel’s Facebook page, so given how active he is in social media, they probably thought he would like it. So kudos to them, because he loved it. I’m not sure others would have the same reaction, though.
How would you feel if a picture of you was waiting on the table in your hotel room upon arrival?