Last May I stayed at the Andaz West Hollywood and overall liked the hotel, except for one huge problem. Apparently there were labor disputes at the hotel, so many of the employees chose to picket loudly in front of the hotel starting at 6AM (with sirens, loudspeakers, and even by banging pots and pans), ensuring that every guest would be woken. Here’s the audio I took from last year, and that’s from a room on a high floor with all the windows closed. As is usually the case, I’m sure the truth is somewhere in the middle as far as the labor dispute goes, but when you pay good money to stay at a hotel and can’t even get a good night of sleep, something is seriously wrong.
Well, 10 months later, it appears they’re still doing the same thing. A FlyerTalk member posted this regarding his stay over the weekend:
The one down side is I’m on the 12th floor on the side of The Comedy Store which is loud until late. Eventually got to sleep, however was awoken at 6AM by union protests out the front where men were yelling through megaphones. It appears to be targeted at the property and guests, is this worthy of a complaint?
Unbelievable. I like the hotel, but there’s no way I’m returning if there’s the risk of being woken up at 6AM by employees. And certainly if I experienced this again I would refuse to pay for my stay.
I know there are plenty of labor issues in the hotel industry, but does anyone know of a hotel that seems to have as many problems as the Andaz? Hey, at least be more like the employees at the Westin St. Francis. They’re creative.