My big trip isn’t off to all that good of a start. This evening on my flight from Tampa to Washington, I had quite possibly United’s laziest purser. To start, his announcements were bizarre. I’m not quite sure how to describe them, other than that I was scratching my head at the way he was making his announcements.
The “bad” service started with him taking meal orders, though. As he took meal orders, he simply said “chicken or pasta?”
Now, typically I try to go with chicken because it’s a bit healthier than pasta, though I wanted to know what kind of chicken dish it was, which I thought was a reasonable request. I refuse to eat United’s “chicken and vegetables,” which is inedible, while their thai chicken dish (or almost any other chicken dish) is quite good. So I said “what kind of a chicken dish is this?” to which he responded “chicken.” I said “yes, but how is the dish served?” He responded with “that’s all they tell us, how am I supposed to know?” Um, I dunno, how about you lift the lid of one of the plates and take a look, like every other flight attendant?
The nuts were also cold and cookies weren’t served. The aisle flight attendant was exceptionally nice, but the purser seemed to “own” the galley, and he wasn’t about to spend time baking cookies.
As I went to the bathroom towards the end of the flight, I passingly said “no cookies tonight?” to which he responded “the flight is too short.” Miraculously, he had plenty of time to eat one of the leftover meals, and we didn’t see him for the last hour of the 1hr45min flight.
Here’s to hoping Terrence is the purser on my next flight…