Sheesh, what a pain! Last year I got 50,000 Continental OnePass miles without a hitch by signing up for a personal and business debit card. I signed up for new accounts yet again back in April, and as I mentioned at the time, I had an issue with getting the bonus for the business debit card, so I gave up. But I still successfully signed up for the personal card.
But now the miles for my personal debit card haven’t even all posted. I was due 25,000 miles. The first 15,000 posted as expected back in May, but the last 10,000 didn’t show up. In mid-July I emailed Chase to see where the last 10,000 miles were, and they said that the miles had been submitted for fulfillment with Continental.
Well, the miles still haven’t posted, and now it has been over four months. So I once again emailed Chase, and they told me this is an issue I’d have to take up with Continental. I called Continental OnePass, and they told me this is an issue I’d have to take up with Chase. Ugh, starting to wonder whether it’s even worth fighting over those 10,000 miles. Meh, what am I thinking, of course it is, even if only as a matter of principle.
Anyone had a similar issue, and what did you do to resolve it? For what it’s worth, I verified that the correct OnePass number was associated with the transfer, so that’s not the issue. I have no clue what else it could be!