I know I’ve raved about Thai Airways ground services in BKK in the past, but I’ve just gotta mention them again. I’m at the Thai Airways first class lounge in Bangkok right now, and the service is so good that I’m not sure what to say anymore. I’m now convinced that no other ground experience can compete with Thai Airways in Bangkok, and yes, that includes Lufthansa’s First Class Terminal.
Where do we begin? Well, I got picked up with a golf cart from my Singapore Airlines flight from Singapore upon landing. Some airlines will offer transfers when connecting on the same airline, but they even picked you up from a partner flight without having to ask. Very impressive!
I was driven all the way to the elevator, at which point I was escorted through security. When I entered the lounge I was greeted by no less than a dozen people, all of which gave the traditional Thai greeting. I was then brought to my private “living room,” as one of the agents scheduled an hour long full body massage for me for later in the evening.
I was offered something to eat and drink no less than a dozen times. When I went to use the bathroom there were four ladies standing there to greet me and direct me towards a private bathroom. When I went to shower, I was escorted by three agents. When I went to look at the buffet options, I was being monitored by no less than four agents.
And it’s almost time for a massage, which is complimentary.
While Thai Airways is quite mediocre in the air, their ground services in Bangkok more than make up for it. And while Cathay Pacific and Singapore Airlines are amazing in the air, their ground services continue to be nothing special.
The friendliness of all the people working here just makes me want to cringe, in a good way.
Gotta run, it’s massage time! 😉