United’s outsourced call centers never cease to entertain me. In the past I’ve been thanked by them for being “a loyal hundred million mile flyer,” which I’m pretty sure is hard to top, but I had something equally funny this evening.
I was calling regarding my brother’s itinerary to “San Jey-wan” (as the agent pronounced it), and I was trying to switch his mileage number on file from Mileage Plus to bmi Diamond Club. As we finished up the call the polite agent exclaimed “and I wanted to thank you so much for being a Star Alliance Silver, we appreciate your loyalty… to the airline industry.”
Ah, yes, I’m certain this particular agent appreciated my brother’s loyalty to American and Continental. 😀
Hey, kudos to the agent for trying!