I just got off my first ever China Eastern flight, and figured I’d share my initial thoughts about the flight from Los Angeles to Shanghai (other than the fact that the crew was smoking throughout the flight).
Prior to taking this flight I was optimistic about China Eastern. I recently flew China Airlines and was very pleasantly surprised, though I realize they’re Taiwan based (though both airlines are in SkyTeam with similar hard products). Furthermore, my last flight on a mainland Chinese carrier was on Hainan, which was excellent for the most part — the crew was friendly and the service was great.
While I knew China Eastern had a bad reputation, I figured maybe they were trying to turn that around. They’ve invested in gorgeous new 777-300ER aircraft, so with the amount they’re spending on the hard product, presumably they want to impress with the soft product as well, right? Wrong…
China Eastern has reverse herringbone seats in business class, which I consider to be among the best hard products out there. So they get high marks for that.